Privacy Policy

Effective Date: August 13, 2026Sculpt Plattsburgh LLC (“Sculpt Plattsburgh,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, book classes, purchase memberships or services, contact us, or otherwise interact with our business.This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website and related services.By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, information collected automatically when you use our website, and information received from third-party service providers that assist us in operating our business.

Information You Provide

Depending on how you interact with Sculpt Plattsburgh, we may collect:Full nameEmail addressTelephone or mobile phone numberMailing or billing addressDate of birth or age, when necessary for membership or class eligibilityAccount login informationMembership and class booking informationPayment and transaction informationEmergency contact informationInformation you provide when contacting usResponses to surveys, forms, or promotionsInformation you voluntarily provide regarding your fitness preferences or goalsAny other information you voluntarily submit through our website or servicesWe do not intentionally collect sensitive personal information unless it is reasonably necessary to provide a service you have requested.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:IP addressBrowser type and versionDevice typeOperating systemPages visitedDate and time of visitsReferring websiteWebsite usage and interaction informationCookies and similar technologiesThis information may be used for website functionality, security, analytics, and improving our services.

2. How We Use Your Information

We may use the information we collect to:Create and manage your accountProcess memberships, purchases, and paymentsSchedule and manage Pilates classes and appointmentsCommunicate with you about your membership, classes, reservations, or purchasesRespond to questions, requests, and customer service inquiriesSend administrative notices and service-related communicationsSend promotional communications when permitted by law and consistent with your preferencesImprove our website, classes, services, and customer experiencePersonalize your experience with Sculpt PlattsburghConduct analytics and understand website usagePrevent fraud, abuse, or unauthorized activityProtect the security of our website and businessComply with applicable laws, regulations, legal processes, or governmental requestsEnforce our terms, policies, and agreementsCarry out other purposes disclosed at the time information is collected

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, understand website traffic, and improve the user experience.Cookies are small data files stored on your device when you visit a website.You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain website functions.Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.

4. Payment Information

If you make a purchase, membership payment, or other transaction through our website, payment information may be processed by a third-party payment processor.Sculpt Plattsburgh generally does not directly store complete credit card numbers or other sensitive payment credentials on its own systems. Payment information is handled by the applicable payment processor according to its privacy and security practices.

5. Class Booking and Membership Services

We may use third-party platforms to facilitate class scheduling, reservations, memberships, payments, waitlists, check-ins, and related studio operations.Information submitted through these platforms may be processed by the applicable service provider on our behalf and may also be subject to that provider's privacy policy and terms.

6. Text Messages and Mobile Information

If you provide your mobile telephone number and affirmatively opt in to receive text messages from Sculpt Plattsburgh, we may use your number to send communications such as appointment or class reminders, scheduling information, membership-related communications, studio updates, and, where separately authorized, promotional messages.Message and data rates may apply depending on your mobile carrier and plan. Message frequency may vary.You may opt out of marketing text messages at any time by replying STOP to a message. You may also contact us using the information provided below to request assistance with text-message preferences. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.Text messaging consent is not a condition of purchasing any goods or services from Sculpt Plattsburgh.We will not sell or rent your mobile telephone number or text-message opt-in information to third parties for their own marketing purposes.

7. How We Share Information

We may share personal information in limited circumstances, including with:

Service Providers

We may share information with trusted third-party vendors that provide services on our behalf, such as:Website hostingPayment processingClass scheduling and bookingMembership managementEmail communicationText-message communicationCustomer relationship managementAnalyticsMarketing servicesWebsite maintenanceData storageSecurity and fraud preventionThese providers are authorized to use information only as reasonably necessary to provide services to Sculpt Plattsburgh.

Legal Requirements

We may disclose information when reasonably necessary to:Comply with applicable lawRespond to subpoenas, court orders, or other legal processesRespond to lawful requests from governmental authoritiesProtect the rights, property, or safety of Sculpt Plattsburgh, our customers, employees, or othersInvestigate suspected fraud, abuse, or unlawful activity

Business Transfers

If Sculpt Plattsburgh is involved in a merger, acquisition, sale of assets, reorganization, financing, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

With Your Consent

We may share information with other parties when you specifically authorize or request us to do so.We do not sell personal information for monetary consideration.

8. Marketing Communications

We may send promotional emails or other marketing communications if you have requested or consented to receive them, where required by applicable law.You may unsubscribe from promotional emails by clicking the “unsubscribe” link included in the communication or by contacting us directly.Please note that even if you opt out of marketing communications, we may continue to send necessary transactional or administrative communications, such as class confirmations, schedule changes, membership notices, payment notices, or other service-related messages.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal and accounting obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Third-Party Websites and Services

Our website may contain links to websites, applications, booking platforms, social media pages, payment processors, or other third-party services.We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.We encourage you to review the privacy policies of any third-party services you access.

12. Children's Privacy

Our website and services are not intended for children under the age of 13 unless expressly permitted and supervised in accordance with applicable law.We do not knowingly collect personal information from children under 13 without appropriate consent.If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to delete the information.

13. Your Privacy Rights

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.These rights may include the ability to:Request access to personal information we maintain about youRequest correction of inaccurate informationRequest deletion of personal information, subject to applicable exceptionsRequest information regarding how your personal information is collected or usedOpt out of certain marketing communicationsWithdraw consent where processing is based on consentExercise applicable rights concerning certain forms of data processingTo make a privacy request, please contact us using the information provided in the “Contact Us” section below.We may need to verify your identity before fulfilling certain requests. We will respond to valid requests within the timeframe required by applicable law.

14. New York Privacy Rights

Sculpt Plattsburgh LLC is located in New York and seeks to comply with applicable New York privacy and consumer-protection requirements.New York residents may have additional rights under applicable state or federal law. These rights may change as privacy laws develop.Nothing in this Privacy Policy limits any privacy rights that cannot legally be waived under applicable law.

15. California Residents

If you are a California resident, California privacy laws may provide you with additional rights concerning your personal information.Depending on applicable law, these rights may include rights to know, access, correct, delete, or limit certain uses of personal information, as well as rights concerning certain forms of sharing or sale of personal information.Sculpt Plattsburgh does not sell personal information as defined under applicable California privacy laws.To exercise applicable California privacy rights, please contact us using the information below.

16. Do Not Track Signals

Some web browsers may offer a “Do Not Track” setting. Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals unless required by applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or services.When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.Your continued use of our website after changes are posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by law.

18. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact:Sculpt Plattsburgh LLC
Plattsburgh, New York
Email: info@sculptplattsburgh.com
Website: sculptplattsburgh.comPlease include enough information in your request for us to understand and respond to your inquiry.

19. Consent

By using the Sculpt Plattsburgh website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to your rights under applicable law.

Last Updated: August 13, 2026